These Terms and Conditions govern the Yo-Chi $20K Colour Our Cup Competition (“Promotion”) conducted by Embrace The Chi Pty Ltd (ACN 639 336 226) and its associated entities (“we”, “us” or “our”).
By entering the Promotion and/or accepting a prize, you (“you” or “entrant”) agree to be bound by these Terms and Conditions. If you do not agree, you must not participate or accept the prize.
The Promotion begins on 26 June 2025 and ends at close of trade on 20 July 2025 (“Promotion Period”).
The Promotion is sponsored by:
Embrace The Chi Pty Ltd
194 Faraday Street, Carlton, VIC 3053, Australia
ABN 43 639 336 226
Email: info@yochi.com.au
To join the Chi Club, visit Chi Club Sign-Up.
To enter:
By entering, you grant us a worldwide, non-exclusive, perpetual, irrevocable, royalty-free licence (with the right to sublicense) to use, reproduce, modify, distribute, display, and publish your submission for promotional or commercial purposes, without further permission or compensation.
Entries will only be accepted in hard copies at any Yo-Chi venue. Online, digital, email or social media entries will not be accepted. Entries will not be returned. Entries received outside the Promotion Period (regardless of cause) or without required details are ineligible. Any attempt to enter multiple times using different identities or methods may result in disqualification.
To be eligible, entries must:
We reserve the right to disqualify any entry we determine (in our sole discretion) is inappropriate, incomplete, indecipherable, or breaches these Terms.
Chi Points can be redeemed for frozen yogurt, açai, and toppings at any Yo-Chi venue. Chi Points cannot be used on merchandise, retail tubs, or gift cards.
Prizes are not transferable or redeemable for cash. If a prize is unavailable, we may substitute it with a prize of equal or greater value at our discretion. Prizes must be accepted as awarded and used within any specified timeframe.
Judging Process
Judging Criteria
Entries will be judged on:
This is a competition of skill. Chance plays no part. All judging decisions are final, and no correspondence will be entered into.
Nothing in these Terms excludes any Non-Excludable Guarantees under Australian Consumer Law.
Except for liability which cannot be excluded by law, we are not liable for:
If the Promotion is impacted by events beyond our reasonable control (e.g. natural disasters, pandemics, strikes, war), we may modify, suspend, or cancel the Promotion. Where possible, we will notify entrants of any changes via our website or Instagram.
We collect personal information to administer this Promotion and may share it with partners (e.g. prize suppliers). Your personal information will be handled in accordance with our Privacy Policy.
By entering, you consent to:
To the extent permitted by law, you release and hold harmless Yo-Chi and its partners from any claims arising from your participation in the Promotion or use of the prize.
Where liability cannot be excluded, it is limited to the cost incurred by the entrant in participating in the Promotion.
@yochi.leaks Instagram Surprise Giveaway – Terms & Conditions
These Terms and Conditions govern the @yochi.leaks Instagram Surprise Giveaway (“Promotion”) conducted by Embrace The Chi Pty Ltd (ACN 639 336 226) and its associated entities (“we”, “us”, or “our”).
By entering the Promotion and/or accepting a prize, you (“you” or “entrant”) agree to be bound by these Terms and Conditions. If you do not agree, you must not participate or accept the prize.
The Promotion begins 12th June 2025 and ends at 11:59pm AEST on 24th June 2025 (“Promotion Period”).
The Promotion is sponsored by:
Embrace The Chi Pty Ltd
194 Faraday Street, Carlton, VIC 3053, Australia
ABN 43 639 336 226
Email: info@yochi.com.au
Entry is open to individuals who follow the @yochi.leaks Instagram account between 12th June 2025 and 25th June inclusive.
Employees of Yo-Chi and their immediate families are not eligible to enter. “Immediate family” includes spouses or de facto partners, parents, children (including stepchildren), and siblings (including step-siblings).
Entrants under 18 years of age must obtain permission from a parent or guardian to enter and claim a prize. Entrants must also meet the minimum age requirements in Instagram’s Terms of Use (users must be at least 13 years old, or older where required by local law).
To enter, users must:
By entering, you grant us a worldwide, non-exclusive, perpetual, irrevocable, royalty-free licence (with the right to sublicense) to use, reproduce, modify, distribute, display, and publish your submission for promotional or commercial purposes without further permission or compensation.
Entries will not be returned. Incomplete, late, or incorrectly submitted entries are ineligible. We may disqualify any entrant attempting to circumvent the rules or manipulate the entry process.
The winner will be selected at random using a computer-generated random draw system on 25th June at 2:00pm AEST.
The winner will be contacted via direct message on Instagram on the day of the draw and asked to provide an email address.
The Promoter will then email the winner from marketing@yochi.com.au to coordinate prize delivery.
The winner must respond within 48 hours and complete a declaration of eligibility and release form. Failure to respond in time may result in disqualification and a redraw.
Nothing in these Terms excludes any Non-Excludable Guarantees under Australian Consumer Law.
Except for liability which cannot be excluded by law, the Promoter is not liable for:
If the Promotion is affected by circumstances beyond our control (e.g. natural disasters, pandemics, war, strikes, government restrictions), we reserve the right to cancel, suspend, or modify the Promotion. Where possible, we will notify entrants via Instagram or our website.11.
We collect your personal information to administer the Promotion and may share it with third parties (e.g. prize providers). Your data will be handled in accordance with our Privacy Policy.
By entering, you consent to:
Entry into the Promotion constitutes acceptance of these Terms.
We reserve the right to disqualify any entrant engaging in cheating, harassment, use of bot accounts, or any misconduct.
Attempts to damage our systems or interfere with the Promotion may result in legal action.
We reserve the right to amend these Terms at any time, subject to applicable laws.
If any provision of these Terms is found invalid or unenforceable, the remaining terms will continue to apply.
We are not responsible for any tax implications related to the prize. Entrants should seek independent financial advice.
Our failure to enforce any provision of these Terms does not constitute a waiver of our rights.
To the extent permitted by law, you release and hold harmless the Promoter, its affiliates, employees, and partners from any claims, liability, or damages arising from your participation in the Promotion or acceptance and use of the prize.
Where liability cannot be excluded, it is limited to the cost incurred by you in entering the Promotion.
Chi Club membership is open to all residents of Australia.
To join, download the Yo-Chi app and set up a new membership account. Yo-Chi may grant or refuse membership at its absolute discretion. Membership barcode may not be copied or duplicated in any way. Each member is only permitted to have one membership which will be allocated to one nominated email address at the time of registration.
Upon registration members are required to enter contact details in the Yo-Chi app to activate membership including full name, date of birth, email, home venue and postcode. It is the member’s responsibility to update any changes to personal details within the Chi Club app. Members may opt out of the Chi Club at any time by updating preferences in the Chi Club app.
Promotional offers will occasionally apply for new members upon sign-up however these may be changed at any time.
Members earn one Chi Point for every $10 spent in a Yo-Chi venue. A member who has accumulated Chi Points can redeem them towards Yo-Chi product for free once they have reached 10 points. If their purchase comes to less than $10 in value the balance is not redeemable in cash. Point redemption is available on all products sold within Yo-Chi venues with the exception of gift cards. Does not apply to online or supermarket purchases.
The Chi Club app will automatically calculate how much is spent in each transaction to the cent, eg if a member spends $14.49 they will earn 1.449 Chi Points. Chi Points displayed in the app are rounded to the nearest two decimal points.
Members will receive an email with a birthday freebie up the value of $10 in the form of a Yo-Chi voucher on the date of their birthday, on the basis of having provided their birthdate in the profile set-up. The member has 14 days from the time of issue to redeem the voucher at any Yo-Chi venue. Any remaining balance over $10 is payable by cash or card. The birthday voucher must be redeemed in a single transaction, and no change will be issued. The voucher cannot be used online, through the delivery apps or anywhere Yo-Chi products are sold other than in Yo-Chi venues. Membership must be active for a minimum of 24 hours prior 12am on their birthdate to receive the birthday voucher.
Points accrued cannot be used as a part-payment or redeemed for cash. If members do not use their Chi Club membership for a period of two years, their membership will be cancelled along with all accrued entitlements.
Yo-Chi may introduce special offers from time to time at our own discretion, and these offers may include additional terms and conditions.
Chi Club points cannot be sold, transferred or assigned and are not redeemable for cash. Point redemption is available on all full-priced products sold within Yo-Chi venues, except gift cards. Does not apply to online or supermarket purchases. Points cannot be accrued from online or in venue gift card purchases, online or supermarket purchases or when a promotional/discount voucher is applied.
Yo-Chi reserves the right to modify, refuse or terminate a member’s Chi Club account without notice or reason and at its absolute discretion. If a membership is terminated, all outstanding point accruals will no longer be valid and will be rendered null and void.
Yo-Chi reserves the right to withdraw, cancel or vary Chi Club benefits without notice and at any time, at its absolute discretion.
Yo-Chi eGift Cards are available for purchase on the Yo-Chi website (www.yochi.com.au) and can be redeemed at any Yo-Chi venue in Australia.
eGift Cards are treated as cash and cannot be replaced if lost or stolen. eGift Cards may only be used for purchases in Yo-Chi venues and cannot be returned or exchanged for cash. Yo-Chi eGift Cards cannot be redeemed for online purchases, through third party delivery apps or at any other location where Yo-Chi products are sold including Coles supermarkets.
The funds available can be verified on request at any Yo-Chi venue in Australia. No change will be given and any balance that remains on the card can be used in whole or part against future purchases at Yo-Chi. eGift Cards cannot be reloaded or topped up.
In accordance with law, eGift Cards expire 3 years from the date of purchase. These terms may be amended by Yo-Chi from time to time.
Yo-Chi physical Gift Cards are available to purchase in any Yo-Chi venue and can be redeemed at any Yo-Chi venue in Australia.
Yo-Chi Gift Cards are treated as cash and cannot be replaced if lost or stolen. Gift Cards may only be used for purchases in Yo-Chi venues and cannot be returned or exchanged for cash. Yo-Chi Gift Cards cannot be redeemed for online purchases, through third party delivery apps or at any other location where Yo-Chi products are sold including Coles supermarkets.
The funds available can be verified on request at any Yo-Chi venue in Australia. No change will be given and any balance that remains on the card can be used in whole or part against future purchases at Yo-Chi. Gift Cards cannot be reloaded or topped up.
In accordance with law, Gift Cards expire 3 years after the date of purchase. These terms may be amended by Yo-Chi from time to time.
Yo-Chi Swirl & Share vouchers are redeemable at any Yo-Chi venue nationally and entitles the recipient to Yo-Chi creations to the value of $50. Vouchers are valid for 12 months from the date of issue. Any additional amount is payable by the recipient. The voucher must be used in one transaction and no change will be given. The voucher has no cash value and cannot be exchanged for other items or monetary compensation. The voucher cannot be used in conjunction with any other offer or used for the purchase of merchandise, take home tubs or online orders (including Uber Eats and Door Dash).
Yo-Chi reserves the right to change these conditions without prior notice.
Emergency service workers who are employed within the specific professions outlined below are entitled to a 50% discount off their Yo-Chi upon presentation of valid identification confirming their employment. Whilst we acknowledge the definition of Emergency Services can extend into a variety of different industries and roles, this promotional offer applies specifically to first responders in the following professions;
Offer limited to one product redemption per person per day. Discount applies to self-serve frozen yogurt/acai plus toppings only; it does not apply to merchandise, take home tubs, gift cards, online ordering or delivery orders. Chi Club points cannot be used as payment in conjunction with this offer.
This offer has no cash value and cannot be exchanged for other items or monetary compensation. It cannot be redeemed in conjunction with any other promotion or discounts and is at the sole discretion of Yo-Chi Management. Yo-Chi has the right to change or terminate the offer without prior notice.
Issuance and Purpose
Voucher Value and Redemption
Redemption Rules
Distribution Guidelines
Students from nominated schools or universities are eligible to redeem the Chi Week offer based on the following terms and conditions. Students must be a Chi Club member to redeem the offer.
Yo-Chi will nominate specific schools and universities relevant to a particular venue for the Chi Week promotion, to be announced on social media during the week leading up to each event. Eligible students are entitled to claim a free $10 Yo-Chi per transaction on the specific communicated date and time relevant to their school or university, upon presentation of valid student identification or uniform. Any incremental value over $10 is to be paid at the register. Limited to one redemption per person.
This offer has no cash value and cannot be exchanged for other items or monetary compensation. It cannot be redeemed in conjunction with any other promotion or discounts. Yo-Chi has the right to change or terminate the offer at any time without prior notice. Aggressive and unruly behaviour towards the Yo-Chi team will result in instant disqualification from this promotion and will not be tolerated.
Customers who bring in their Yo-Chi Go Bowl are entitled to a 10% discount off their Yo-Chi. This offer is valid at all Yo-Chi venues across Australia. 10% discount cannot be redeemed in conjunction with any other promotions, offers or discounts. Offer valid on the individual value of the Yo-Chi only and is not applicable to the entirety of the transaction if multiple products are purchased together.
Offer is not available on merchandise, take-home tubs, online ordering, Uber Eats, Door Dash or other delivery platforms.
To redeem your 10% off discount when using your KeepCup Go Bowl in venue, please let Yo-Chi staff know prior to completing payment.
Yo-Chi has the right to change or terminate this offer without prior notice.
Customers who bring in their Yo-Chi x Robert Gordon ceramic bowl are entitled to a 10% discount off their Yo-Chi. This offer is valid at all Yo-Chi venues across Australia. 10% discount cannot be redeemed in conjunction with any other promotions, offers or discounts. Offer valid on the individual value of the Yo-Chi only and is not applicable to the entirety of the transaction if multiple products are purchased together.
Offer is not available on merchandise, take-home tubs, online ordering, Uber Eats, Door Dash or other delivery platforms.
To redeem your 10% off discount when using your Robert Gordon bowl in venue, please let Yo-Chi staff know prior to completing payment.
Yo-Chi has the right to change or terminate this offer without prior notice.
Customers who bring in their Co-Chi bowl are entitled to a 10% discount off their Yo-Chi every time they refill the bowl.
Valid at all Yo-Chi venues across Australia.
10% discount cannot be redeemed in conjunction with any other promotion, offer or discounts.
Offer is not available via Uber Eats, delivery or online ordering.
Yo-Chi has the right to change or terminate this offer without prior notice.
This voucher entitles the holder to one free Yo-Chi with the purchase of another Yo-Chi to equal or greater value. The two Yo-Chis must be processed in the same transaction. The Yo-Chi of lesser value will be free. Validity period is as per the voucher at the stated Yo-Chi venue. Not to be used in conjunction with any other offer. No change will be issued. Not valid for online purchases.
Please read these Terms and Conditions carefully before participating in the Stingy Students promotion. By participating in this, you agree to comply with the following terms and conditions:
Promotion Period:
The Promotion will run each Tuesday for 12 weeks between 17th June 2025 – 2nd Sept 2025. The Promotion is available at all Yo-Chi venues nationally during normal trading hours.
Eligibility and Redemption:
To participate in the promotion, customers must be a Chi Club member and present a valid Student Identification card from an Australian University or TAFE at point of purchase.
University or TAFE students that are Chi Club members are eligible to receive 20% off their self-serve yogurt or acai transaction during the promotional period. This offer is limited to one redemption per person per week. The offer is not available on merchandise, take-home tubs or online sales.
Exclusions, Cancellation and Modification:
The Promotion cannot be redeemed in conjunction with any other offers, discounts, or promotions. Yo-Chi reserves the right to modify, cancel, or terminate this promotion at any time, for any reason, without prior notice.
For any questions regarding the Promotion, please contact email info@yochi.com.au.
By participating in the Stingy Students promotion, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Please read these Terms and Conditions carefully before participating in the ‘Cronulla Opening Day Promotion’. By participating in this, you agree to comply with the following terms and conditions:
